Frequently Asked Questions
What Does Solenne Help With?
Solenne is designed to support brighter, smoother and more refreshed-looking skin. It is particularly suited to women over 40 who feel their complexion looks dull, uneven or less revitalised than they would like. With consistent use, it adds extra cosmetic care without replacing the skincare products you already enjoy.
How Does Solenneβs LED Technology Work?
Solenne contains 96 LED light points that provide broad light coverage across the face. The flexible mask allows you to enjoy a complete facial session without repeatedly moving a small handheld device between individual areas. It is intended to support the cosmetic appearance of your skin with consistent use.
Which LED Setting Should I Choose?
Solenne offers seven selectable LED settings, giving you more flexibility than a single-setting mask. Refer to the supplied user manual when selecting your setting and follow its usage guidance. Individual experiences may vary, so choose your setting according to the instructions rather than expecting a guaranteed result from a particular colour.
How Long and How Often Should I Use Solenne?
The supplier recommends using Solenne for approximately 15β30 minutes per session, up to three times per week. Always follow the supplied user manual and do not exceed its recommended session length or frequency.
Should I Apply Skincare Before or After Using Solenne?
Use Solenne on freshly cleansed, completely dry skin. Remove makeup, sunscreen and skincare products before beginning. Once your session is complete, apply your usual serum and moisturiser. Solenne complements your existing skincare rather than replacing it.
Who Should Not Use Solenne?
According to the supplier, Solenne should not be used by children, pregnant women, people with epilepsy or thyroid conditions, or people taking thyroid or photosensitising medication. Do not use it on wounded or injured skin. Seek professional advice before use if you have light-sensitive skin or are unsure whether it is suitable for you.
What Is Included With Solenne?
You will receive one flexible LED face mask, one rechargeable controller, one pair of eye patches, one pair of adjustable fastening straps, one USB charging cable, one user manual and one storage box. Serums, moisturisers and other skincare products are not included.