Frequently Asked Questions
Is Elara right for me?
Elara may suit you if you have a compatible skin-tone and hair-colour combination and want to reduce your reliance on frequent shaving, waxing or plucking. It is designed for gradual hair reduction rather than instant permanent removal. You must check the supplied suitability chart and complete the recommended patch test before your first full treatment.
How does HPL technology work?
HPL stands for Home Pulsed Light. Elara delivers controlled pulses of light that are absorbed by pigment in suitable hair. This light energy is converted into warmth beneath the skin, helping interrupt the hair’s natural regrowth cycle. Because hairs grow at different times, repeated treatments are needed to target them across different growth stages.
Who can use Elara?
Elara is designed for adult women and men with a suitable combination of natural hair colour and skin tone. Black and dark brown hair generally respond best. Lighter brown hair may require additional treatments, while red, white, grey and blonde hair may respond less predictably and can require considerably more treatments.
HPL is not suitable for naturally very dark or heavily tanned skin. Always check the supplied skin-tone and hair-colour chart before use.
Where can Elara be used?
The supplier lists Elara for approved areas including the lower legs, forearms, underarms, bikini line and suitable facial areas. Use the body cartridge across larger areas and the precision cartridge where greater control is needed.
Do not use Elara near the eyes or on an area not approved in the supplied manual. Always follow the specific facial-area and sensitive-area instructions before treatment.
What does the skin-colour sensor do?
Elara’s built-in skin-colour sensor checks the complexion of the treatment area and only permits a flash when the detected skin tone is within the device’s allowable range. A separate contact-safety function helps prevent Elara from flashing unless the treatment window is correctly positioned against your skin.
These features provide additional protection, but they do not replace checking the suitability chart, completing a patch test and following the manual.
How do I use Elara, and does it replace shaving?
Yes. Shave the treatment area before using Elara so the light energy can be directed towards the hair beneath the skin rather than hair sitting above the surface. Do not wax or pluck immediately beforehand, as HPL needs pigment in the hair beneath the skin to absorb the light.
Shaving may still be required between early treatments. As visible regrowth reduces, it may become a less frequent maintenance step.
When might I notice results?
Hair reduction is gradual because individual hairs move through different growth stages at different times. With consistent use, you may begin to notice that suitable hair grows back more slowly, feels finer or appears less noticeable.
Timing varies according to your natural hair colour, skin tone, treatment area, energy level and treatment consistency. Follow the schedule in the supplied manual and allow time for gradual progress. Individual results will vary.
What should I check before using Elara?
Read the supplied manual and check the skin-tone and hair-colour suitability chart before treatment. Complete the recommended patch test and wait for the period stated in the manual before treating a larger area.
Do not use Elara on very dark or heavily tanned skin, near the eyes, or over tattoos, dark spots, irritated skin or any area excluded by the manual. If you have a skin condition, take photosensitising medication, are pregnant or are uncertain whether HPL is appropriate for you, seek professional medical advice before use.